Privacy Policy

Last updated: January 2026

1. Introduction

Aline NeuroPed ("we," "our," "us") is committed to protecting the privacy and security of personal data. This policy explains how we collect, use, and safeguard information in accordance with the Swiss Federal Act on Data Protection (FADP), the EU General Data Protection Regulation (GDPR), and applicable Belgian data protection laws.

2. Data We Collect

We may collect the following categories of personal data:

• Identity data: names of patients and parents/guardians, date of birth, gender
• Contact data: address, email, telephone number
• Health data: medical history, diagnostic results, treatment records, consultation notes
• Insurance data: insurance provider details and policy numbers
• Technical data: IP address and browser information when you visit our website

3. How We Use Your Data

Personal data is processed for the following purposes:

• Providing medical care and treatment to your child
• Scheduling and managing appointments
• Communicating with referring physicians
• Processing insurance claims and billing
• Complying with legal and regulatory obligations
• Medical research (only with explicit consent and anonymization)

4. Legal Basis for Processing

We process personal data based on: legitimate medical interest for providing healthcare; your explicit consent for health data processing; contractual necessity for appointment and billing management; and legal obligations for medical record-keeping.

5. Data Sharing

We may share personal data with: referring physicians with your consent; partner hospitals for diagnostic procedures; insurance providers for claims processing; and laboratories for test analysis. We never sell personal data to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect personal data, including encrypted electronic health records, secure communication channels, access controls, and regular security audits.

7. Your Rights

You have the right to: access your personal data; request correction of inaccurate data; request deletion (subject to legal retention requirements); restrict processing; data portability; and withdraw consent at any time.

8. Contact

For privacy-related inquiries, please contact our Data Protection Officer at [email protected] or write to: Aline NeuroPed, Bahnhofstrasse 42, 8001 Zürich, Switzerland.